Users' privacy is important to us, and we will never sell personal data collected on our website or by our software to anyone. For the processing of personal data, we adhere to the General Data Protection Regulation (GDPR) of the European Union.
When visiting our website, our web server logs page accessed, time of access, the IP address of the client computer, web browser's name and version number, operating system's name and version number, and referral page address. These logs are collected for technical reasons to ensure that all pages on our website are working correctly. These logs are also aggregated for statistical analysis without identifying any individual. After generating an overall demographic report, these logs will be deleted from our server within 90 days. These logs and generated reports will be used internally to improve our website and rectify errors. We will not sell or share these logs or generated reports with any third party.
When a user requests a trial license key, creates a support ticket or contacts us through a form on our website, we collect the name and email address of the user to send the license key or reply to the support request. We take precautionary measures to keep these names and email addresses safe in our database. We will not sell or share these names and email addresses with any third party. Email addresses collected for trial license keys will be deleted from our database after one year. Support tickets created on our website, along with the name and email address of the user, may be retained in our database for up to 10 years.
We collect personal identification information from users only if they voluntarily submit it to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain website-related activities.
The software may periodically and automatically contact the website to check for the latest version of the software. To determine the eligibility and availability of an update, it may send the software version number, Windows version number and architecture, license details, computer name, and an anonymous installation Id to the website. This information will be stored in our database securely and used to send software updates and give support to the end-user holding the license. We will not sell or share this data with any third party.
When requesting a trial license key for our software, it will ask for the name and email address of the user. It will then send this information along with the computer name and an anonymous installation Id to our website. This information will be used to send a trial license key to the email address provided by the user. We will also send back the computer name to identify the computer for which the license was issued. We will keep this email address in our database for up to one year, and after that, it will be deleted. We will not sell or share this data with any third party.
All settings and credentials entered into or granted to the software will be stored in a cryptographically encrypted file on the local drive. They will be used only to access and synchronize files on the respective remote storage according to settings entered by the user. These settings will never be sent to our website or to any third party. The software also does not monitor, record, or send its usage statistics, or use of its specific feature sets by the end-user.How we use collected information
Techsoft collects and uses Users' personal information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, user name, password, transaction information, and data stored on our website.
Sensitive and private data exchange between the website and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.Your rights
Contact person: Proprietor, Techsoft
Email: use this form
This document was last updated on May 25, 2022.